Support Center
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Before Purchasing
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32
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Can I convert my vehicle?
Are your kits plug and play?
How do I spot a fake Chinese (parts built) APIM?
I already have hardware, do you just sell programming?
What display do I need?
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4" to 8" Conversions
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10
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4" to 8" Conversion Overview
What do I need exactly for my conversion?
I converted to an 8" system but now voice commands, navigation prompts, and phone calls isn't working
Where can I buy a conversion harness?
I installed everything but noticed the lines for backing up/reversing disappeared
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Store and Policies
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7
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What's the return policy?
What's my warranty?
What currency are the advertised prices?
Is shipping refundable?
Is the additional programming refundable?
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After Purchasing
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9
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Where do I place the GPS antenna?
Screen fitment and converting MKC and MKZ Vehicles
How do I reset my Sync 3 system?
Universal Basic Instructions (Sync 2 to Sync 3)
How do I update the software and/or maps?
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Troubleshooting
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16
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Top row of pixels while in reverse (F-150)
Solution: Tinted display (polarized sunglasses)
I have a black screen, what do I do?
My vehicle doesn’t have any sound
My display screen is flickering
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