I just installed my Sync 3 system and noticed the screen touches buttons by itself (phantom touches)

If your screen seems to have a mind of its own (buttons get pushed, screens scroll, etc.) this is caused by a damaged digitizer. This is usually the result of damage during transport; you may or may not see a small crack in the display. Sometimes the damage is hidden under the bezel of the screen (the bit of glass under the metal). If you experience this problem please let us know and we'll get it taken care of for you. We'll have you fill out the warranty/service form for a replacement display.